Privacy policy

BRITISH COSMETICS PRIVACY POLICY

Any personal information provided by you, the user of this website is kept by us for the purposes of contact and shipping only and will not be distributed to third parties. 

PAYMENT POLICY

We accept multiple payment methods, including online card payments and Cash on Delivery (COD) where applicable.

Online Payments

All credit card and online payment transactions are processed securely and immediately through the respective bank or payment gateway.

Your card details are not stored, recorded, or cached by us at any stage. Payments are handled directly by the bank’s secure system using 128-bit SSL encryption. You will receive instant confirmation once your transaction is approved or declined.

Cash on Delivery (COD)

For selected orders, Cash on Delivery is available. Customers may pay in cash at the time of delivery upon receiving their order. Please ensure the exact payment amount is available for a smooth delivery experience.

British Cosmetics Maldives is committed to ensuring your payment and personal data remain fully secure.

INFORMATION WE MAY COLLECT

We may collect and process the following information:

Details provided when filling forms on our website
Information submitted when placing orders, subscribing, or contacting support
Communication records such as emails, inquiries, or feedback
Transaction details related to purchases made on our website
Website usage data including traffic, browser type, and interaction behaviour

IP ADDRESSES AND COOKIES

We may collect technical data such as IP address, browser type, and operating system for analytics and website improvement purposes. This does not identify individual users.

Cookies are used to enhance user experience, improve website performance, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.

STORAGE OF PERSONAL DATA

All personal information is securely stored on protected servers. Payment transactions are encrypted using SSL technology.

If login credentials are provided, you are responsible for keeping your password confidential. We recommend not sharing it with others.

While we take strong security measures, no online transmission is fully secure. We apply strict safeguards to protect your data.

DISCLOSURE OF INFORMATION

We may disclose personal data if required by law or to protect our rights, customers, or business operations. This may include sharing data with fraud prevention or security organizations.

PRODUCT TERMS

All product information, descriptions, and images are provided as accurately as possible. However, errors may occur. We reserve the right to update or correct any information without prior notice, including pricing and product details.

Products are for personal use only and must not be resold for commercial purposes.

WARRANTY & RETURNS

If you receive a defective, damaged, or unsuitable product, please contact us within the required timeframe.

Replacements or refunds will be processed after the returned item is received and inspected.

We are not responsible for issues caused by misuse or failure to follow product instructions.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where necessary, communicated via email.

CONTACT US

For any questions regarding this Privacy Policy, please contact us at:
hello@britishcosmetics.com